Credentialing and provider change requests & appeals performance status
We are transparent to help you work with us and make your job as easy as possible; because together we can provide the right care, at the right time, in the right place and at the right price for the members we serve.
For updates on our service levels, provider change requests, and our clinical/medical decision appeals see the status updates below:
Customer service status | |
---|---|
Average wait time | TBD |
Last updated: 02/15/2019
Credentialing status | *Processing requests received on lists dates |
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New providers | 01/09/2019* |
New behavioral providers | 12/18/2018* |
Provider changes | 01/24/2018* |
Appeals status | *Processing requests received on lists dates |
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Appeals | 02/06/2018* |
Completed requests through | 01/02/2018* |
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