Beware of scams asking for personal information. Learn how to protect yourself.

Member centers closed

All member center locations are currently closed for any in-person assistance due to COVID-19.

  • 1257 East Beltline Ave. NE, Grand Rapids – Closed
  • 250 East 8th Street, Holland – Closed
  • 161 Ottawa Ave. NW, Grand Rapids – Closed

For continued assistance, call the Customer Service phone number on the back of your Priority Health Member ID card or 800.942.0954 to reach an expert who can help you with your plan.

We are also offering scheduled phone and virtual appointments with our Customer Service team. To make an appointment call 800.942.0954, press 0.

Thank you for your patience and we apologize for any inconvenience.

Get the most out of your health insurance so you can live smart.

Managing your health insurance is easier than ever with Priority Health. You can now view your personalized information anywhere, anytime—all in one place.

Sign up or log in now to:
  • Track your spending balances to keep your budget in check
  • Search claims and see a detailed breakdown of your care and prescription costs
  • Set up a video visit around your schedule to get the virtual care you need—including prescriptions
  • Compare costs of medical procedures and prescriptions based on your plan so you can save money
  • Find in-network doctors, hospitals, labs and more
Learn more

Get the app

Download the Priority Health app to access your health plan information and plan ID anywhere, anytime.

Apple app store      Download on Google Play

Pay your premium

One-time payment Set up autopay

Learn more about how your health plan works hard for you

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Health insurance can be confusing

Cut through the confusion with these definitions of common health insurance terms.

See terms

Member forms

Need to change your PCP, status or plan? Need a reimbursement form or HIPAA documents?

Find forms

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Select how you connect

Choose your communication preferences in your member account for things like health plan updates, cost saving options and more—choose text, email or mail.

  1. Sign up or log in to your member account.
  2. In your account, click Profile.
  3. Click Message and Notification Settings and select the boxes to pick your preferences.