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Member information centers

Our member information centers are currently open for in-person assistance by appointment only. Call 800.942.0954 (TTY 711) to schedule an appointment and press 0 to speak with an operator. 

  • 1257 East Beltline Ave. NE, Grand Rapids
  • 250 East 8th Street, Holland

Hours are Mon. - Fri. 8:30 a.m. to 5 p.m. 

Get the most out of your health insurance so you can live smart.

Managing your health insurance is easier than ever with Priority Health. You can now view your personalized information anywhere, anytime—all in one place.

Sign up or log in now to:
  • Track your spending balances to keep your budget in check
  • Search claims and see a detailed breakdown of your care and prescription costs
  • Set up a video visit around your schedule to get the virtual care you need—including prescriptions
  • Compare costs of medical procedures and prescriptions based on your plan so you can save money
  • Find in-network doctors, hospitals, labs and more
Learn more

Get the app

Download the Priority Health app to access your health plan information and plan ID anywhere, anytime.

Apple app store      Download on Google Play

Pay your premium

One-time payment Set up autopay

Learn more about how your health plan works hard for you

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Health insurance can be confusing

Cut through the confusion with these definitions of common health insurance terms.

See terms

Member forms

Need to change your PCP, status or plan? Need a reimbursement form or HIPAA documents?

Find forms

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Select how you connect

Choose your communication preferences in your member account for things like health plan updates, cost saving options and more—choose text, email or mail.

  1. Sign up or log in to your member account.
  2. In your account, click Profile.
  3. Click Message and Notification Settings and select the boxes to pick your preferences.