Resources for prism, your provider account with Priority Health
All users must create a prism account, even if you previously used the Provider Center.
For technical support for prism, contact the Provider Helpline at 800.942.4765.
How to use your prism account
How to register for prism/create an account
Managing your group or facility
Claims and appeals
Updated January 2023
How to enroll a provider & make provider changes and track status
Updated January 2022
Digital navigation assistant
How to submit General Requests
Released in January 2022
Provider manual
- Authorizations
- Billing & payment
- Procedures & services
- Reviews & appeals
- Drugs
- Medical policies
- Provider forms
- Seeing Cigna members
- Requirements & responsibilities
- Clinical resources
- News
- Fraud, waste & abuse policy
- Join our networks
- Check patient eligibility
- Data exchange
- Set up electronic claims
- Set up electronic funds transfer (EFT)
- Check claim status