Resources for prism, your provider account with Priority Health

All users must create a prism account, even if you previously used the Provider Center.

For technical support for prism, contact the Provider Helpline at 800.942.4765.

Downloads

• Quick Reference Guide
• prism FAQ
• Tech tips for accessing prism
• Get Your Questions Answered guide

Video Tutorials

Watch our step-by-step demos of how to use prism.

How to register for prism/create an account

Managing your group or facility

Claims and appeals

Updated January 2022

How to enroll a provider & make provider changes and track status

Updated January 2022

Digital navigation assistant

How to submit General Requests

Released in January 2022