Resources for prism, your provider account with Priority Health
All users must create a prism account, even if you previously used the Provider Center.
For technical support for prism, contact the Provider Helpline at 800.942.4765.
Downloads
Video Tutorials
Watch our step-by-step demos of how to use prism.
How to register for prism/create an account
Managing your group or facility
Claims and appeals
Updated January 2023
How to enroll a provider & make provider changes and track status
Updated January 2022
Digital navigation assistant
How to submit General Requests
Released in January 2022
Provider manual
- Authorizations
- Billing & payment
- Procedures & services
- Reviews & appeals
- Drugs
- Medical policies
- Provider forms
- Seeing Cigna members
- Requirements & responsibilities
- Clinical resources
- News
- Fraud, waste & abuse policy
- Join our networks
- Check patient eligibility
- Data exchange
- Set up electronic claims
- Set up electronic funds transfer (EFT)
- Check claim status