Member centers closed
All member center locations are currently closed for any in-person assistance due to COVID-19.
- 1257 East Beltline Ave. NE, Grand Rapids – Closed
- 250 East 8th Street, Holland – Closed
- 161 Ottawa Ave. NW, Grand Rapids – Closed
For continued assistance, call the Customer Service phone number on the back of your Priority Health Member ID card or 800.942.0954 to reach an expert who can help you with your plan.
We are also offering scheduled phone and virtual appointments with our Customer Service team. To make an appointment call 800.942.0954, press 0.
Thank you for your patience and we apologize for any inconvenience.
Contact us
Already a member?
- Call the number on the back of your Priority Health membership ID card to reach an expert in your plan.
- Or call Customer Service at 800.942.0954.
- Or log in and send us a message using your secure Mailbox.
Looking for a plan?
-
MyPriority
Call our enrollment specialists toll-free at 833.489.5443. We're available Monday through Friday 9 a.m. - 4 p.m
-
Employer
Small Business Sales 800.471.2504, option 4 or through an independent licensed Priority Health agent -
Medicare
888.348.1188 (TTY 711)
8 a.m. to 8 p.m., 7 days a week -
Medicaid
MIChild 888.988.6300 (TTY 711)
Medicaid & Healthy Michigan Plan 888.367.6557 (TTY 711)
Want to pay your premium?
Learn how to pay your bill online, by mail or by phone.
Priority Health member center locations
Grand Rapids
1257 East Beltline NE
Grand Rapids, MI 49525-4501
Just north of Leonard
M-F 8:30 a.m. - 5 p.m.
616.942.0954
Grand Rapids - Downtown
Remains closed until further notice
Holland
250 East 8th Street
Holland, MI 49423
Parking lot is on 9th Street
M-F 8:30 a.m. - 5 p.m.
616.392.6401
Mailing address
Priority Health
1231 East Beltline Ave. NE
Grand Rapids, MI 49525-4501
Business office locations
Grand Rapids corporate headquarters
1231 East Beltline Ave NE
Grand Rapids, MI 49525-4501
Southfield office
27777 Franklin Road, Suite 1300
Southfield, MI 48034-2337
Holland office
250 East 9th Street
Holland, MI 49423
Traverse City office
300 East Front Street, Suite 250
Traverse City, MI 49684
Kalamazoo office
8075 Creekside Dr.
Suite 140
Portage, MI 49024
Customer Service hours
Mon. - Thurs. 7:30 a.m. to 7 p.m.
Fri. 9:00 a.m. to 5 p.m.
Sat. 8:30 a.m. to noon
Medicare Customer Service hours
8 a.m. to 8 p.m., 7 days a week
Contacts for
No English?
800.942.0954, 0.