Contact us
Page last updated on: 11/21/25
I'm a member
For the best experience please call the number on the back of your member ID Card.
If you are a newly enrolled member whose plan year has not started yet, or have not yet received your ID card, you may contact us at the number below.Call us
Call at 800.942.0954, select Option #1 for customer service & health plan information.
Language assistance
800.942.0954, 0.
Non-Medicare customer service hours
Mon. - Thurs. 7:30 a.m. to 7 p.m.
Fri. 9:00 a.m. to 5 p.m.
Sat. 8:30 a.m. to noon
Medicare customer service hours
Mon. - Fri. 8 a.m. to 8 p.m.
Saturdays 8 a.m. to 12 p.m.
October 1 through March 31:
Extended hours for Open/Annual Enrollment Season
8 a.m. to 8 p.m., 7 days a week
Message us
Existing members can sign up or log into the member portal to message us, click here.
I'm shopping for a plan
Select from the plans types below to find contact information.
Individual & family plans
Individual & family plans
Call our enrollment specialists toll-free at 833.489.5443.
We're available Monday through Friday 9 a.m. - 4 p.m
Medicare plans
Medicare plans
833.860.7875 (TTY 711)
8 a.m. to 8 p.m., 7 days a week
Medicaid plans
Medicaid plans
MIChild 888.988.6300 (TTY 711)
Medicaid & Healthy Michigan Plan 888.367.6557 (TTY 711)
Employer plans
Employer plans
Small Business Sales 800.471.2504, option 4 or through an independent licensed Priority Health agent
I'm a provider
Existing Providers
Access the Provider Portal
Interested in joining the Priority Health network?
Click here to join our network
I'm an agent
Existing Sales Agents
Access the Agent Portal
Interested in adding Priority Health to your portfolio?
Click here to request an appointment
Member center locations
Member center locations
Priority Health member center locations
Grand Rapids
1257 East Beltline NE
Grand Rapids, MI 49525-4501
Just north of Leonard
M-F 8:30 a.m. - 4:30 p.m.
616.942.0954
Holland
250 East 8th Street
Holland, MI 49423
Parking lot is on 9th Street
M-F 8:30 a.m. - 4:30 p.m.
616.942.0954
Mailing address
Mailing address
Priority Health
1231 East Beltline Ave. NEGrand Rapids, MI 49525-4501
Business office locations
Grand Rapids corporate headquarters
1231 East Beltline Ave NE
Grand Rapids, MI 49525-4501
Southfield office
26901 Beaumont Blvd
Southfield, MI 48034
Holland office
250 East 9th Street
Holland, MI 49423
Traverse City office
300 East Front Street, Suite 250
Traverse City, MI 49684