The new Priority Health Member Portal launches September 1

The new Priority Health Member Portal is powered by MyChart to make it easier to manage your health care and coverage information in one place.

September 1, 2026.

After September 1, 2026, the current Member Portal on desktop will redirect you to the new portal.

On mobile, the current Priority Health app will redirect you to the MyChart app. After you create your new account, you’ll need to add Priority Health as an organization within the MyChart app to view your member information.

Yes. All members are required to create a new account for the new Priority Health Member Portal, powered by MyChart.

Typically, the account setup takes about 5 minutes. You will need the last four digits of your Social Security number plus access to your email and/or mobile phone for verification.

No. If you already use MyChart with an existing doctor or health system, you still need to create a new account for the Priority Health Member Portal. Once your Priority Health account is set up, you can link it with your other MyChart accounts.

To link your accounts, sign in to MyChart and open the dropdown menu. Select Link My Accounts and search for the organization you want to connect. 

We’ll update our sign-in links and the app to direct you to the new portal when it’s live. 

You’ll set up your sign-in information when you create a new account. Use an active email address so you can receive verification messages and important updates. (Your username can be your email.) 

Use the Forgot Password link on the sign-in page. If you’re still unable to access your account, call Customer Care at 833.207.3210.

It’s there to help protect your health information and prevent unauthorized access.

First, confirm your email address and phone number are entered correctly and you can access it. If you still can’t sign up, call the Customer Care number 833.207.3210.