Inovalan to begin chart reviews for commercial members

11/13/2020

Starting in the coming weeks, Inovalon will perform a medical record review for risk adjustment services for Individual and Small Group members on our behalf. This chart audit process has been developed to ensure the accuracy and completeness of the diagnostic data submitted to us.

Confidentiality

Inovalon is bound to protect the confidentiality of any protected health information it gathers from clinical records provided by hospitals and medical practices. A representative from Inovalon will follow-up with selected providers in the coming weeks about patient medical records. They can also work with the provider's electronic medical record on-site if that’s preferred.

Contact information for Inovalon

If providers have questions once they've been contacted by an Inovalon representative, they can call the Inovalon medical records scheduling team at 844.682.9764.