New provider enrollment requires 90 calendar days

When a new provider seeks to enroll in our networks, the enrollment process takes up to 90 calendar days from application to welcome letter, at which point they can start seeing our members.

Our Provider Manual previously listed this timeline for new provider enrollment as 62 calendar days, with a note that it didn’t include time for contracting. We know it’s important that you have a holistic understanding of our enrollment timeline, which is why we decided to make this update – adding contracting into our stated timeline. It’s not a change but rather increased transparency between our teams and yours.

All new provider enrollment requests go through prism, our provider portal. There you can see your enrollment application’s progress and communicate with our teams as they process your application. Learn more.