COVID-19 update: We're following recommendations for HIPAA and telehealth
Given the government's notification, we're temporarily suspending the requirement for HIPAA compliant systems.
This means that if you don't have a virtual care tool in place, you can use non-public facing tools, like FaceTime, Facebook Messenger video chat, Skype, etc. You cannot use public-facing tools like Facebook Live, TikTok or chat rooms like Slack. All other elements of our medical policy remain in effect, including documentation requirements.
See the Office for Civil Rights FAQ for more information.
This is a rapidly changing situation. We appreciate your partnership and patience as we work together to serve our communities.
We'll stay in touch and share new information as soon as it's available.