Serving Cigna members in Michigan


As you've heard, our Strategic Alliance with Cigna went into effect on Jan. 1. This means that Cigna commercial group members in Michigan can access our Priority Health preferred provider organization (PPO) network. We want to remind providers that these Cigna patients are eligible to receive care by you, our contracted providers.

Priority Health commercial members with a Priority Health card continue to have access to the entire Priority Health network and access to coverage outside of Michigan through Cigna. Individuals with Cigna coverage and a Cigna ID card access Cigna's nationwide network. When they live in or travel to Michigan, they can access in-network care through Priority Health's PPO network.

When a patient presents their Priority Health or Cigna member ID card, simply follow any instructions on the member ID card for submitting claims, prior authorizations or calling for more information.

For more detail about the alliance and what to do if you see a Cigna patient, visit the provider manual with detailed quick reference information, sample ID cards and FAQs.