Outreach to Medicare members addresses gaps in care

Beginning May 15, 2018, the Medicare Quality team will begin automated outreach calls to 12,911 Priority Health Medicare members who show gaps in care for diabetes and colorectal cancer screenings in our records.

Gaps identified include any combination of:

  • Diabetic A1c screenings
  • Diabetic kidney disease monitoring
  • Diabetic retinal eye exams
  • Colorectal cancer screenings

Letters supplement phone calls

We're sending letters to members with gaps in care who were not reached during the telephone campaign. The letter instructs the member to contact their doctor to request a screening and explains the importance of the exam.