Our clinical pharmacists are calling some of your patients about medication adherence
Our clinical pharmacists are reaching out to your patients to improve their medication adherence. This work helps to improve our CMS 5-Star Rating. Adherence to Medicare 5-Star related drugs (diabetes, cholesterol, and high blood pressure) are “triple weighted” measures that comprise ~15% of our overall Star Rating.
We’re calling patients Mon-Fri 8 a.m. to 5 p.m. using an algorithm based on prescription fill history and other patient characteristics that helps us to predict year end adherence.
Our calls will rarely overlap your medication adherence work, continue to target your patients for adherence and comprehensive medication review (CMR).
Why this is important to you?
This is another way we’re helping you and your staff ensure patients follow their treatment plans.