Patient discharge moves to Member Inquiry as Patient Profile retires

In January 2024, our online patient discharge tool will move from Patient Profile into prism’s Member Inquiry tool. This change comes as Patient Profile is set to be removed from prism on February 1 as part of our Digital First data strategy.

Any patient discharges submitted through Patient Profile after the new tool’s launch won’t be processed.

In the coming weeks, we’ll share the exact implementation date and step-by-step instructions for submitting patient discharges.