We heard you: RAs are now available in Filemart for 365 days

Update: Sept. 19, 2023

RA files are now available to all providers in Filemart for 365 days.

In response to provider requests, remittance advice (RA) files will be available in Filemart for 365 days. We’ve started rolling this update out to our providers in waves and aim to complete the work in a few short weeks.

You asked, we listened

Through our provider experience survey, sent to a random sample of our providers each month, we received feedback from providers expressing frustration with the 90-day lifespan for RAs in Filemart. We responded by making RAs available for a full calendar year before they’re archived.

Updating Filemart subscription preferences

This update will automatically un-archive 275 days’ worth of RAs. Providers who have their Filemart subscription preferences set to receive an email for each RA posted will receive a one-time influx of these notifications.

Should you wish to avoid this, you can update your Filemart subscription preferences to receive a single daily email digest instead.