Resubmit rejected claims for Medicaid members with other insurance

We've corrected an error that was incorrectly rejecting claims for Medicaid members with other insurers. If you received rejected claims on or after Nov. 9, 2021 with the message below, you may now resubmit them:

“Beneficiary Has Other Insurance so providers Must Submit Other Insurance Payer Information on the Encounter”

Make sure your claim includes all state-required information before resubmitting.