Urgent after-hours prior authorization requests

A request is considered urgent if delaying treatment would:

  • Put the patient's life in serious danger
  • Interfere with full recovery
  • Delay treatment for severe pain

No auth needed in ER setting

Services that generally require prior authorization, such as advanced diagnostic imaging, don't require prior authorization in an emergency room setting.

Call us

Call us at 800.269.1260. Leave a phone number and message. A nurse care manager will return your call within 30 minutes.