Customer Service is here to help

Let us know when you have questions. We are here to help. We also want to know about changes that may affect your Medicaid coverage. Contact Priority Health Customer Service with any of the following changes so we can stay up-to-date on your health care needs:

  • You want to change your doctor
  • You need a new ID card
  • You get a medical bill by mistake
  • You want to know how to get care
  • Address changes
  • Enrollment, disenrollment or coverage by any other insurance or health plan

Contact us

Call Customer Service at  888.975.8102 (TTY users should call 711) or email us via our contact us page.


Monday-Thursday, 7:30 a.m.-7 p.m.
Friday, 9 a.m.-5 p.m.
Saturday, 8:30 a.m.- 12 p.m.

We work with translators and can help if you speak little or no English.