Customer Service is here to help
Let us know when you have questions. We are here to help. We also want to know about changes that may affect your Medicaid coverage. Contact Priority Health Customer Service with any of the following changes so we can stay up-to-date on your health care needs:
- You want to change your doctor
- You need a new ID card
- You get a medical bill by mistake
- You want to know how to get care
- Address changes
- Enrollment, disenrollment or coverage by any other insurance or health plan
Contact us
Call Customer Service at 888.975.8102 (TTY users should call 711) or email us via our contact us page.
Hours
Monday-Thursday, 7:30 a.m.-7 p.m.
Friday, 9 a.m.-5 p.m.
Saturday, 8:30 a.m.- 12 p.m.
We work with translators and can help if you speak little or no English.
In this issue
- Virtual care. Get care when you need it.
- Customer service is here to help
- Know your BMI
- Eligibility reminders
- Maternal Infant Health Program
- A yearly checkup - for your medications
- Protect yourself and your family
- Chlamydia screenings
- Immunization reminders
- Family planning: You have options
- Free lead poisoning screenings
- Get big savings with Member perks
- Keep your child healthy with well-child visits
- Need a ride to your appointment?
- Prenatal care and vaccinations
- Our commitment to your privacy and security