Over-the-counter allowance (OTC)

Over-the-counter health purchases can really add up over time. That's why we include a quarterly allowance on many of our plans so you can purchase thousands of health and wellness products to support your health.

You'll receive a Priority Health Medicare OTC card loaded with an allowance you can use on things like aspirin, cold medicine, compression socks and more.

  • Your OTC card will come in the mail and will be automatically reloaded.
  • There are four ways you can use your Priority Health Medicare OTC card to buy health items:
    • Order Online. View and purchase products online anytime at PriorityHealth.com/OTC.
    • Shop in-store. Shop at Meijer, Kroger, CVS, Walgreens, Walmart or Family Dollar and other participating store locations near you.
    • Call for delivery. Call 800.688.1838 (TTY 711) Monday through Friday 8 a.m. to 11 p.m. and Saturday or Sunday 8 a.m. to 8 p.m. EST to place an order after reviewing the items in your OTC catalog. Have your product names, OTC benefit card number, and shipping information available.
    • Mail order. Use your OTC mail order delivery form (included in catalog packet) to place an order via mail. You can view the digital OTC catalog here.

Your unused OTC allowance does not rollover. Funds expire at the end of each quarter on March 31st, June 30th, September 30th, and December 31st.

For more program detail, or to place an order, visit PriorityHealth.com/OTC, the OTC-Anywhere mobile app or call 800.688.1838 (TTY 711)