Clarity in communication

We believe that when members know how and when to use their health benefits, the more control they’ll have over costs and making the smart choice in receiving care. That’s why we onboard every member.

As part of the program, we email all new members important aspects of their specific benefits in easy-to-digest installments. Each “snippet” leads members to the member section of our website. There, they can learn more ways to understand and use their health insurance.

Since the start of the program, we’ve reported growth in confidence, according to the members surveyed. Our member onboarding initiative is included in your benefits—that means we’ll ensure your employees understand their specific plan through continued communications and content.

See where your employees can learn all about their benefits.