FFM agent certification requirement


Important reminder: FFM certification required each year

If you are planning on selling Individual plans through the Federally Funded Marketplace (FFM) during the 2021 open enrollment period this fall, you must complete the FFM agent certification. CMS requires agents be certified for every applicable plan year for which they are selling or making active changes.

What happens if you don't get certified?

CMS requires that FFM certification be completed for each plan year (prior to the sale of a policy, or prior to an active change). Commissions will not be earned or paid for a policy that is sold or had active changes made if the agent/broker is not properly certified for the applicable plan year.

How do you get certified?

There are registration and training sessions available for both returning and new agents and brokers through the CMS portal. Visit healthcare.gov for additional information and to complete your training for the upcoming 2021 plan year.

When registering for certification on the CMS portal, always include your National Producer Number (NPN) and confirm its accuracy. This will avoid any loss of commissions.

If you have concerns or questions, please contact your Individual sales representative.