Priority Health to offer financial relief to large employer groups in response to COVID-19

(Grand Rapids, Mich. – November 24, 2020) Priority Health announced today plans to provide financial support to all large, fully funded active employer groups amid the ongoing COVID-19 pandemic. In an effort to help employers navigate recent challenges, the company plans to offer premium credits to employer groups in their February 2021 invoices. Priority Health previously announced in May its plans to return any revenue above the company's low, ten percent administrative rate back to employers and members.

"Priority Health serves as a trusted partner to our large employer groups, and, because of that, we have stayed true to our commitment to always place the welfare of our members ahead of profits," said Rick V. Morrone, Senior Vice President of Employer Solutions at Priority Health. "We know that the COVID-19 pandemic has greatly impacted businesses of all sizes across Michigan, so we are pleased to be able to offer this financial relief during a time when people need it most."

The credit, available to large groups with 51 or more eligible employees, will be based on the analysis of claims experience, generally ranging from 5% - 35% of one month's premium. Priority Health will be analyzing 12 months of claims data through September 2020 and will have specific group amounts available prior to February 2021 invoices so groups can plan accordingly.

In addition to premium credits, Priority Health has also worked to provide relief for fully funded employer groups and members to help offset the effects of the pandemic in the following ways:

  • Allowed employers to continue to offer health benefits to employee who are temporarily laid off or reduced hours below full-time status
  • Waived member cost share for the testing and treatment of COVID-19
  • Waived member cost share for virtual visits as well as expanding the $0 cost share to all telehealth delivered by Primary Care/Specialists including behavioral health through December 31, 2021
  • Offered no cost added benefits to members like Prescription Drug home delivery and the myStrength behavioral health online tool

COVID-19 caused widespread disruption to the way consumers accessed health care. Priority Health set premium rates for 2020 based on expected health care costs. With many health procedures scheduled for earlier this year either being delayed or canceled, and consumers overall accessing less health care services, the company's expected costs were reduced. In addition to the upcoming premium credits for large, fully funded employer groups, Priority Health returned excess funds to members and employers through:

  • A 15% premium credit for June and July 2020 for MyPriority Individual plan members
  • A 15% premium credit issued in June and July 2020 for small group employers (2-50 employees)
  • Waive cost sharing for all Medicare Advantage members for in-person and telehealth primary care services May 1, 2020 through December 31, 2020

Along with reduced utilization, Priority Health's nonprofit status and focus on efficiency also helped make it possible for the company to provide this financial relief. Priority Health doesn't pay dividends to shareholders, which allows the company to spend more on member care. Priority Health operates with some of the lowest administrative rates in the country, spending 90 cents1 of every dollar on member care.

Priority Health continues to follow the CDC's activities and work with local health departments and the Michigan Department of Health and Human Services to share COVID-19 educational information.

1According to Priority Health Medical Cost Ratio for most recent fiscal year ending June 30, 2019.

About Priority Health:

With over 30 years in business, Priority Health is the second largest health plan in Michigan, offering a broad portfolio of health benefits options for employer groups and individuals, including Medicare and Medicaid plans. Serving more than a million members each year, and offering a network that includes 97 percent of primary care physicians in Michigan, Priority Health continues to be recognized as a leader for quality, customer service, transparency and product innovation. Priority Health is the smart choice for people seeking affordable, quality health coverage.