5/26/26: New Provider Portal coming September 1; registration begins as early as June
We’re launching a new Provider Portal to replace prism on September 1 (moved back from the previously announced date of August 1). Mark your calendars for June 15, when Site Administrators (current prism Security Administrators) are scheduled to begin creating sites for each practice, hospital or provider group with a distinct Type 2 NPI. Account creation for all remaining users is then scheduled to begin on August 3.
Notice of Admission required for inpatient admissions effective Sept. 1
Effective Sept. 1, 2026, we’ll require Notice of Admission (NOA) for hospital inpatient admissions for all plan types (commercial, Medicaid and Medicare). NOA is separate from and in addition to authorization requirements.
Temporary, expanded coverage of MMR vaccine
Priority Health will follow guidance from MDHHS in covering an accelerated dose of the MMR (measles, mumps and rubella) vaccine for children 6-11 months old, through at least May 16, 2026.
Application deadline extended to May 1 for the 2026 Provider Mini-Grant Program
We’re extending the application deadline for the 2026 Provider Mini‑Grants Program to May 1.
Updated "Important Message from Medicare" form now available
There’s a new Important Message from Medicare (IM) form available, which hospitals are required to begin using by May 15, 2026.
National Prescription Drug Take Back Day coming April 25
We’re pleased to participate again in National Prescription Drug Take Back Day on Saturday, April 25, 2026. We invite community members to drop off their expired, unwanted or unneeded prescription medications for safe disposal from 10 a.m. – 2 p.m. at Priority Health, 3111 Leonard St. NE, Grand Rapids.
3/30/2026: Improvements coming this summer with the new provider portal
We’re partnering with Epic to replace our current provider portal, prism, with a new provider portal that will simplify the provider experience and allow us to work together better with our network. We’re also replacing GuidingCare with a new authorization process embedded directly in the portal. There will be a number of provider experience improvements included as part of this change.
Medicare member outreach begins this week
We’re conducting phone outreach to help Priority Health Medicare members find PCPs and schedule annual wellness visits
ACNs can opt into our 2026 campaign to send at-home Cologuard test kits to targeted patients
ACNs can opt into our 2026 campaign to send at-home Cologuard test kits to targeted patients
Introducing the 2026 Provider Mini-Grants Pilot Program
New Provider Mini-Grants Pilot Program to support provider-led initiatives
New MOON form for hospitals and critical access hospitals now available
There’s a new Medicare Outpatient Observation Notice (MOON) form available, which hospitals and critical access hospitals (CAH) are required to use beginning Apr. 20, 2026.
Get our winter Quarterly Newsletter and Quality Newsletter
Our winter 2026 Quarterly Newsletter and Quality newsletter are now available. Read the newsletters now.