Priority Health news

Medicare member outreach begins this week

We’re conducting phone outreach to help Priority Health Medicare members find PCPs and schedule annual wellness visits

March 16, 2026

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ACNs can opt into our 2026 campaign to send at-home Cologuard test kits to targeted patients

ACNs can opt into our 2026 campaign to send at-home Cologuard test kits to targeted patients

March 16, 2026

Introducing the 2026 Provider Mini-Grants Pilot Program

New Provider Mini-Grants Pilot Program to support provider-led initiatives

March 16, 2026

New MOON form for hospitals and critical access hospitals now available

There’s a new Medicare Outpatient Observation Notice (MOON) form available, which hospitals and critical access hospitals (CAH) are required to use beginning Apr. 20, 2026.

March 10, 2026

Get our winter Quarterly Newsletter and Quality Newsletter

Our winter 2026 Quarterly Newsletter and Quality newsletter are now available. Read the newsletters now.

February 25, 2026

Reminder: prism offers alternatives to contacting our call center

Our provider call center wait times continue to be longer than normal. We know this causes challenges for you and your patients, and we’re making changes so we can respond faster. While we wait for these solutions to have full impact, we’d like to remind you that you might be able to find what you need in prism or our Provider Manual.

February 25, 2026

The 2026 CAHPS survey launches this month

The 2026 CAHPS survey launces this month

February 13, 2026

2/11/2026: New Priority Health provider portal signup begins this summer

To best serve you and your patients, today and in the future, we’re making changes to our online platforms and some processes. These changes, which include a new provider portal, will take effect on August 1 of this year. Account signup will start as early as June.

February 11, 2026

Extending Medicare telehealth flexibilities through 2027

In alignment with CMS, we're extending telehealth flexibilities for our Medicare Advantage plans through Dec. 31, 2027.

February 9, 2026

Update on Medicare telehealth flexibilities

We will put a temporary hold on Medicare telehealth claims received on or after Feb. 1, 2026, pending direction from the federal government.

January 29, 2026

We’re working hard to reduce provider call center wait times

We’re working hard to reduce provider call center wait times.

January 27, 2026

Get our 2026 HEDIS Provider Guide

Our 2026 HEDIS Provider Guide is now available for providers.

January 20, 2026