Set up electronic funds transfers

Setting up claim payments through EFT

Electronic funds transfer (EFT) allows you to receive claim payments from Priority Health by direct deposit to your bank account.

Dates of service on / before Aug. 31, 2026

We’ll accept new EFT enrollment requests through our provider portal, prism, until July 31, 2026*. This would enable EFT claim payments for dates of service on / before Aug. 31, 2026. 

If you submit an EFT enrollment request via prism by July 31, we’ll securely share your banking information with Optum for a seamless payment transition. ECHO will then set you up with their no-fee EFT payment option (called Direct Pay ACH).

*Note: if you don’t submit EFT enrollment by July 31, you’ll receive paper check payments for DOS on / before Aug. 31.

Dates of service starting Sept. 1, 2026

Payments for dates of service starting Sept. 1, 2026, will be managed by ECHO. They offer two primary EFT payment options, with online enrollment:

• Direct Pay ACH enables you to receive EFT payments for Priority Health only (no fees apply)
• All Payer ACH enables you to receive EFT payments for any payer issuing payments through Optum (a fee for this service may apply)

How to set up / manage EFT

For dates of service on / before Aug. 31, 2026

Complete the enrollment steps below by July 31, 2026:

1. You must create or login to your prism account.  
   Register now
   Login
2. Click on General Requests in the main prism menu,and then click the New Request button.
3. Select Setup/Manage EFT from the list of inquiry options.
4. Complete all fields and click Send.

EFT inquiries will appear in the General Requests section of prism after submission. To see updates on the inquiry in prism, go to General Requests, open the inquiry and look at the Commentssection. You’ll receive an automated email notification when a comment has been entered on the inquiry.

For dates of service starting Sept. 1, 2026

Online enrollment through ECHO’s website is required.* 

You'll need to provide identifying information such as TIN, banking information and an ECHO draft number / payment amount. If you don’t have ECHO draft information, contact ECHO Provider Support at 888.834.3511 for help. See ECHO’s EFT enrollment guide and EFT enrollment companion guide for detailed instructions, and choose the appropriate enrollment form below:

• Direct Pay ACH online enrollment form
• All Payer ACH online enrollment form

*Note: if you’ve enrolled in EFT payments with Priority Health directly by July 31, 2026, we’ll securely share your banking information with Optum to set you up with Direct Pay ACH. You won’t need to separately enroll with ECHO.

Benefits of choosing EFT

• Saves time and trips to the bank
• Eliminates lost, delayed or stolen checks
• Gives you faster access to funds; many banks credit direct deposits faster than paper checks
• Easier to reconcile payments with bank statements
• Interest begins to accrue sooner
• Reduces paper
• Generates electronic reports available through ECHO's provider portal (providerpayments.com) and your Priority Health Provider Portal account
• Electronic reports can be saved to your office computer for practice records

Get PDF remittance advices (RAs)

If you’d like to receive a PDF version of your RAs delivered through Filemart in prism, you first need to request access to Filemart. Follow the steps below to submit your request:

1. Log into your prism account.
2. In the main menu, click General Requests.
3. Click the New Request button and select Website Tools & Services from the listed request type options. Click Next.
4. Enter the information in the required fields and select Filemart in the dropdown. Click Next.
5. No attachments are required. Click Next.

When your request is complete and Filemart access granted, you’ll see a comment on your inquiry in prism. Your PDF RAs will then be delivered to Filemart weekly.

EFT (direct deposit) vs. ERA (electronic 835) 

EFT is the electronic transfer of money. ERA is the electronic transfer of data - in this case, claims and payment information, but not the actual money.

• An electronic remittance advice (ERA) is an RA that is sent to you through a HIPAA-compliant electronic data interchange (EDI).
• You don't have to sign up for ERAs to set up direct deposit. You can sign up for one or both.
• To receive ERAs, you must have compatible software.
• Some providers have reported saving as much as 40 hours a week by using ERA.

For dates of service on / before Aug. 31, 2026

We’ll accept ERA enrollments directly to Priority Health until Aug. 31, 2026 – for payments for dates of service on / before Aug. 31, 2026. 

Sign up for ERA

For dates of service starting Sept. 1, 2026

We’re working with ECHO to deliver ERA. To sign up for ERA, complete the ERA portion of ECHO’s online enrollment forms (linked above).