Set up electronic funds transfers

Setting up claim payments through EFT

Electronic funds transfer (EFT) allows you to receive claim payments from Priority Health by direct deposit to your bank account, rather than via a paper check Priority Health mails to you.

How to set up / manage EFT

1. You must create or login to your prism account.  
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2. Click on General Requests in the main prism menu, and then click the New Request button.
3. Select Setup/Manage EFT from the list of inquiry options.
4. Complete all fields and click Send.

EFT inquiries will appear in the General Requests section of prism after submission. To see updates on the inquiry in prism, go to General Requests, open the inquiry and look at the Comments section. You’ll receive an automated email notification when a comment has been entered on the inquiry.

Benefits of choosing EFT

• Saves time and trips to the bank
• Eliminates lost, delayed or stolen checks
• Gives you faster access to funds; many banks credit direct deposits faster than paper checks
• Easier to reconcile payments with bank statements
• Interest begins to accrue sooner
• Reduces paper
• Generates electronic reports available through Filemart
• Filemart files can be saved to your office computer for practice records

Get PDF remittance advices (RAs) in prism

If you’d like to receive a PDF version of your RAs delivered through Filemart in prism, you first need to request access to Filemart. Follow the steps below to submit your request:

1. Log into your prism account.
2. In the main menu, click General Requests.
3. Click the New Request button and select Website Tools & Services from the listed request type options. Click Next.
4. Enter the following information in the Message box: NPI, tax ID, group / facility name, a note stating you want PDF RAs delivered to Filemart. Click Next.
5. No attachments are required. Click Next.

When your request is complete and Filemart access granted, you’ll see a comment on your inquiry in prism. Your PDF RAs will then be delivered to Filemart weekly.

EFT (direct deposit) vs. ERA (electronic 835) 

EFT is the electronic transfer of money. ERA is the electronic transfer of data - in this case, claims and payment information, but not the actual money.

• An electronic remittance advice (ERA) is an RA that is sent to you through a HIPAA-compliant electronic data interchange (EDI).
• You don't have to sign up for ERAs to set up direct deposit. You can sign up for one or both.
• To receive ERAs, you must have compatible software.
• Some providers have reported saving as much as 40 hours a week by using ERA.

Sign up for ERA