Check the status of a claim
Claims Inquiry
Logged in? Use this tool to check the status of your claims and print a pending claims report.
Visit Reviews & Appeals if you would like us to reconsider coverage and payment.
If you need to submit claims to us frequently, request an online account. Then you'll be able to use our Claims Inquiry tool to status all your claims.
No provider account? Call the Provider Helpline
Call 800.942.4765, option 1
Business hours are Mon.-Thurs., 7:30-5, and Fri. 9-5.
- Authorizations
- Billing & payment
- Procedures & services
- Reviews & appeals
- Drugs
- Medical policies
- Forms
- Cigna Strategic Alliance
- Requirements & responsibilities
- Clinical resources
- News & education
- Fraud, waste & abuse policy
- Request an online account
- Join our networks
- Check patient eligibility
- Plans & benefits
- Set up electronic claims
- Set up electronic funds transfer (EFT)
- Check claim status