Available on: PriorityMedicare D-SNP and PriorityMedicare D-SNP Advantage

Meeting you where you are in your health journey is important to us. That is why we are offering a PriorityFlex card to all of our members who receive Extra Help (LIS).*

A PriorityFlex debit card will be issued for members to use for select utilities (water, sewer, gas, electric, trash, septic internet and phone bills), pest control services, healthy food and produce and over-the-counter (OTC) items.

  • Your PriorityFlex card will come in the mail and will be automatically loaded.
  • To purchase OTC items and healthy food and produce:
    • Order OTC items Online. View and purchase products online anytime at
    • Shop in-store. Shop for OTC items, healthy food and produce at Meijer, CVS, Walgreens, Walmart, Family Dollar and other participating store locations.
    • Call for OTC delivery. Call 800.688.1838 (TTY 711) Monday through Friday 8 a.m. to 11 p.m. and Saturday or Sunday 8 a.m. to 8 p.m. EST to place an order after reviewing the items in the OTC catalog. Members should have the product names, their PriorityFlex benefit card number, and shipping information available.
    • Mail order for OTC items. Use the OTC mail order delivery form (included in catalog packet) to place an order via mail.
  • Your card will be re-loaded with your allowance. Your balance will not roll over and funds expire at the end of each calendar month.

Use your card for Pest Control or Select utility services

Use your PriorityFlex card to purchase pest control services and select utilities anywhere that takes a Visa card and simply pay how you normally would.

*Must qualify for Extra Help (Low Income Subsidy) to use this benefit.