Medicare information centers

Page last updated on: 8/27/26

Medicare is personal. Getting your questions answered should be, too.

Priority Health Information Centers serve as local hubs where individuals can receive personalized, one-on-one guidance on their Medicare options. Designed to simplify the complexities of Medicare, these centers provide face-to-face support from knowledgeable advisors dedicated to helping you make confident, informed decisions.

Find a Medicare Information Center near you

Grand Rapids

1257 East Beltline Ave NE
Grand Rapids, MI 49525

Monday - Friday, 8:30 a.m.-4:30 p.m.

Get directions

Holland

250 E 8th St
Holland, MI 49423
(parking in rear on 9th Street)

Monday - Friday, 8:30 a.m.-4:30 p.m.

Get directions

What does a Medicare Information Center help with?

  • Benefit information
    Detailed explanations of your Priority Health coverage, including claims, medical, dental, vision and prescription drug benefits.
  • Medicare plan guidance
    Expert support to help you compare and choose the right Priority Health Medicare Advantage plan.
  • Enrollment support
    Step-by-step help with the enrollment process to ensure your transition into a new plan is simple and seamless.
  • Plan reviews
    Personalized consultations to help ensure your current plan continues to meet your health needs and budget.

Over 70 years of combined experience

Our advisors bring a wealth of Medicare knowledge and experience to every conversation.

Choosing a Medicare plan can feel complex. It involves personal needs, individual situations and important decisions, things many people prefer to discuss one-on-one with someone they trust.

Our benefit advisors are licensed health insurance agents who provide personalized services to help you navigate your Medicare coverage. If you’ve got a question, they’ll help you find the answer.

Visiting an Information Center

Walk-ins are welcome during business hours. You can also schedule an appointment for dedicated time with a representative.

To make an appointment at either our Grand Rapids or Holland location, call: 800.942.0954 (Dial 0).

What to bring to your appointment

When scheduling an appointment or walking in, please be ready to provide your name, date of birth and a brief description of the reason for your visit.

For current Priority Health members:

  • Priority Health member ID

For enrollment or plan review appointments:

  • Medicare card or current health coverage information
  • List of prescriptions
  • List of doctors/providers

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