Non-Medicare authorization reviews & appeals
Use the instructions on the pages below to submit reviews and appeals requests for medical and behavioral health authorizations for commercial, individual / ACA and Medicaid members.
Get a prism account
Prism is our online provider portal. All providers, in-network and out-of-network, can create an account to access our tools including reviews & appeals.
Provider manual
- Authorizations
- Billing & payment
- Procedures & services
- Reviews & appeals
- Drugs
- Medical policies
- Provider forms
- Seeing Cigna members
- Requirements & responsibilities
- Clinical resources
- News
- Fraud, waste & abuse policy
- Join our networks
- Check patient eligibility
- Data exchange
- Set up electronic claims
- Set up electronic funds transfer (EFT)
- Check claim status