OTC Plus

Over-the-counter health purchases can really add up over time and we know how important fresh and healthy food is important for a healthy you.

Members on plans with the OTC Plus benefit can use their allowances to purchase over-the-counter (OTC) items, and if eligible, healthy food and produce. Eligibility is based on your chronic condition (such as if you have diabetes, cardiovascular disorders, and more) and the level of your need (for example, if you're at high risk of hospitalization and need intensive care coordination).

You’ll receive a Priority Health Medicare OTC Plus card loaded with an allowance you can use on things like aspirin, cold medicine, compression socks and more, if eligible, you can also use this plan on healthy food and produce. 

  • Your OTC Plus card will come in the mail and will be automatically reloaded.
  • There are four ways you can use your OTC Plus card to buy health items:
    • Order Online. View and purchase products online anytime at PriorityHealth.com/OTC.
    • Shop in-store. Shop for OTC items and if eligible, healthy food and produce at Meijer, Kroger, CVS, Walgreens, Walmart, Dollar General or Family Dollar and other participating store locations near you. 
    • Call for delivery. Call 800.688.1838 (TTY 711) Monday through Friday 8 a.m. to 11 p.m. or Saturday and Sunday 8 a.m. to 8 p.m. EST to place an order after reviewing the items in your OTC catalog. Have your product names, OTC Plus benefit card number, and shipping information available.
    • Mail order. Use your OTC mail order delivery form (included in catalog packet) to place an order via mail. You can view the digital version of the OTC catalog here.
  • Your card will be re-loaded at the end of each benefit period with your allowance. Your balance will not roll over.
You get to decide how this OTC Plus allowance will best meet your needs. While this amount can be used on food purchases in-store only, it can also be used for standard OTC items purchased online or via phone or mail order. 

Find out if you're eligible for healthy food and produce.

*To find out if you’re eligible to receive healthy food and produce, fill out the eligibility form or contact one of our Medicare experts at the number listed on the back of your member ID card.