Paying your premium
It’s easy! You have several options for paying your monthly premium. No matter which payment method you picked when you enrolled, you can change it at any time.
I want to set up a recurring payment
I want to make a one-time payment
What options are available to pay my premium?
You have multiple options to pay your premium: you may pay by
- Electronic funds transfer (EFT) using your checking or savings account to draft on the 1st of the month
- SSA deduction (Medicare members only)
- Credit card/debit card/personal bank account one-time payment
- Call Customer Service to make a phone payment 888.389.6648 (TTY 711)
- Mail payments to:
3915 Momentum Place
Chicago, IL 60689-5339.
Can I make a one-time premium payment?
Can I pay my premiums in advance for the year?
Yes, you may pay your premiums for a year. However, you will continue to receive a monthly invoice which will reflect a credit balance until there is a balance showing due.
How can I update my banking information if I change banks?
Fill out a new EFT enrollment form. Your new banking information will be effective for the following month (if received before the 25th), overriding past banking information. When you set up a recurring payment, you will no longer get a bill in the mail each month. You can also call Customer Service to provide new banking information.
Informational only invoices are available upon request.
Can I set up automatic EFT payments to be effective for future months?
Yes, payments can be scheduled several months out. If you request an EFT beyond the following months, please contact Customer Service.
Can I make a payment for another member?
Yes, you can make a payment for another member by mail. Please include only one check per envelope with a corresponding invoice coupon to ensure your payment(s) is applied correctly. Or, call the Customer Service phone number on the back of your member ID card and a representative can assist you.
What day of the month will my EFT payment be drafted?
When you enroll, your payment will be drafted on the 1st of the month.
How can I cancel my EFT?
Call Customer Service or mail in a request in writing. For mailed requests, please send to:
Priority Health, MS 1190
1231 East Beltline NE
Grand Rapids, MI 49525
We must receive your request to cancel EFT 30 days prior to the scheduled draft date.
Can I set up payments through a third party payer (blll pay, bank, etc.)?
Yes, you can. Please remember that if your premium payments or contract number change you must update this information with your third party payer.
What if I don’t have enough funds in my account when my payment drafts?
If your bank account does not have sufficient funds to cover your plan’s premium payment, Priority Health reserves the right to charge a non-sufficient funds (NSF) fee up to the amount allowed by the state of Michigan, which is $25.
What happens if I miss a payment? Will my plan be terminated immediately?
We understand that things happen, so we do not end your coverage immediately. You have a grace period to make your payment.
- Medicare contracts: 90-day grace period
- Medigap contracts: 60-day grace period
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