The ThriveFlex benefit includes a wellness allowance that can be used toward fitness facilities, fitness equipment and nutrition support services.
If you're new to Priority Health Medicare, you'll receive your ThriveFlex card in the mail and it will be ready to use when your plan begins. If you're a renewing member, continue using your current ThriveFlex card.
Using your wellness allowance
Fitness facilities
To use your wellness allowance toward fitness facilities, simply use your card as you would any other Mastercard.
Examples include:
- Additional fitness fees at One Pass locations, such as extended hours, upgraded memberships, pool access, key fobs and extra classes
- Fitness classes and memberships at non-One Pass locations, including boutique studios and traditional gyms (individual memberships only)
- Fitness activity fees at recreation and community centers
- Martial arts classes
- Swim session fees
- Public golf course fees
Fitness equipment
Eligible fitness equipment includes items such as:
- Dumbbells
- Pedalers
- Oura Ring
- Resistance bands
- Treadmills
- Ellipticals
- Stationary bikes
- Yoga mats
- Jump ropes
- Exercise balls
- Foam rollers
These items can be purchased at participating retailers using your ThriveFlex card as you would any other Mastercard.
Nutrition support
You can use your wellness allowance for memberships and subscriptions that support your overall well-being, including:
- Calm
- Headspace
- myFitnessPal
- Noom
- Weight Watchers
Reimbursement
If you pay out of pocket for an eligible wellness item or service, reimbursement may be available.
Log in to your member account and select Make a Reimbursement to submit your request.
To be eligible for reimbursement:
- The purchase must be for an eligible wellness item or service.
- You must have available funds at the time of purchase.
- Reimbursement requests must be submitted within 90 days of purchase.
- A copy of the receipt is required.
Wellness allowance amounts
Your wellness allowance is provided once per plan year. Any unused funds do not roll over.
View your plan features page to verify your annual allowance amount.
Excluded wellness items
- Memberships at shooting ranges and archery facilities
- League fees (such as bowling leagues)
- Saunas, hot tubs and steam rooms
- Sporting goods merchandise, including golf clubs, tennis rackets and basketballs
- Athletic clothing and shoes
- Fitness equipment rentals
- Second-hand items or items purchased from resellers
For a complete list of exclusions, refer to your Evidence of Coverage.
For more program details, visit priorityhealth.com/shopOTC, the Priority Health OTC mobile app, or call 833.415.4380 (TTY 711). From Oct. 1-Mar. 31, we’re available seven days a week from 8 a.m–8 p.m. ET. From Apr. 1-Sept. 30, we’re available Mon.–Fri. from 8 a.m.– 8 p.m. and Sat. 8 a.m.–noon, the Priority Health OTC mobile app, or call 833.415.4380 (TTY 711). From Oct. 1-Mar. 31, we’re available seven days a week from 8 a.m–8 p.m. ET. From Apr. 1-Sept. 30, we’re available Mon.–Fri. from 8 a.m.– 8 p.m. and Sat. 8 a.m.–noon ET.