Travel smarter with your travel benefit

All individual Priority Health Medicare Advantage plans include out-of-area travel benefits when you visit any Medicare-participating provider in the U.S., and with Assist America you get global emergency travel assistance.

Note: Applies to all Medicare Advantage plans except PriorityMedicare D-SNP and PriorityMedicare Dual Premier. 

Coverage while traveling within the US

  • Starting in 2027, you will not receive a Travel Pass. Simply show your Priority Health member ID card to your out-of-state provider.  
  • All individual Priority Health Medicare Advantage plans include an out‑of‑area travel benefit, so you can see any Medicare‑participating provider in the U.S. outside Michigan’s lower peninsula, only requiring you to pay in‑network costs.
  • Our partnership with MultiPlan helps you easily locate Medicare‑participating providers while traveling, ensuring you get the care you need wherever you go.
  • You’re also covered worldwide with unlimited emergency and urgent care benefits—travel with confidence, whether you’re close to home or across the globe.

Note: If you're a Priority Health Medicare employer group member and your ID card says “Out‑of‑network coverage,” you can still visit any Medicare‑participating provider in the U.S., but you may have a deductible and may pay more than you would with an in‑network provider. Refer to your Evidence of Coverage for full details.

How to find a Medicare-participating provider

You can visit any Medicare-participating provider outside Michigan, plus, our partnership with MultiPlan makes it even easier to get care when you are out-of-area.

  • To locate a MultiPlan Medicare Advantage provider, refer to the Medicare Out of State Provider filter on Find a Doctor.
  • To find all Medicare-participating providers, including out-of-state providers, visit medicare.gov/care-compare

Tips for using your travel benefit

What to do prior to traveling

Pack your Priority Health member ID card and your Priority Health travel benefit when seeking care while traveling outside the lower peninsula of Michigan. Your ID card serves as proof of your insurance through Priority Health and clarifies that you have coverage outside the lower peninsula of Michigan. Your Priority Health travel benefit helps providers understand how to bill Priority Health for your service.

Know before you go. If you regularly visit a provider outside the lower peninsula of Michigan, call and let them know that Priority Health covers services received outside the lower peninsula of Michigan. This will help ensure your provider bills Priority Health for your services instead of you.

During your medical service:

At your appointment, show your provider your Priority Health member ID card and let them know Priority Health covers medical services received outside of Michigan. Ask them to bill Priority Health for your service.

What to expect after your medical visit:

If you spoke to your provider and they agreed to accept your Priority Health insurance, they should bill Priority Health for the services you received. 

Your Priority Health insurance can be used at any out-of-state facility in the U.S. However, if your provider does not wish to accept your insurance, and you continue to see them, they will bill you. If this happens, send us a member reimbursement form. If you choose to change your provider, you have options. Before traveling, look for a provider near your destination who accepts Priority Health insurance. Visit medicare.gov/care-compare to search for out-of-state providers. 

No, our partnership with MultiPlan just enhances our out-of-state travel benefit. You are still able to see any Medicare-participating provider outside of Michigan for in-network costs. 

Your Priority Health insurance can be used at any outside-of-Michigan facility in the U.S. However, your provider may not be familiar with Priority Health if they are located outside of Michigan. Encourage your doctor to call the number for providers on the back of your member ID card if they require confirmation that they can bill Priority Health for your visit. Your provider can also visit priorityhealth.com/provider to learn more about Priority Health and our Medicare out-of-state coverage benefit. If your provider does not wish to call to confirm or accept your insurance, consider seeing a new provider. Otherwise, the provider can bill you and you can send us a member reimbursement form. 

Reference chapter four of your Evidence of Coverage (EOC) to find out what services your plan covers and what services require a prior authorization or contact Priority Health at the number on the back of your member ID card. Access your EOC in your member account. If the medical service you need requires prior authorization, your provider should reference our provider manual and click authorizations. There, your provider will find instructions for requesting an authorization and applicable forms.

Coverage while traveling internationally

Priority Health Medicare Advantage plans also include Assist America® for global emergency travel assistance when you're more than 100 miles from home or in a foreign country. Assist America can help to:

  • Coordinate your care during a medical travel emergency
  • Provide pre-trip assistance to help you prepare for your travel
  • Find a doctor or pharmacy near you while you're traveling
  • Fill your prescriptions at your destination
  • Locate lost luggage

How to access services

Get help when you need it! Contact Assist America one of the following ways:

  • Download the Assist America app on Google Play and the App Store
  • Call Assist America 24/7:
    1.800.872.1414 (within the U.S.)
    1.609.986.1234 (outside the U.S.)
  • Text 1.609.334.0807
  • Email medservices@assistamerica.com

Reference Number

Assist America is available to members with MyPriority and Medicare plans, excluding PriorityMedicare D-SNP and PriorityMedicare Dual Premier.

When contacting Assist America, provide the reference number for your plan type.

01-AA-PHP-12123M

Assist America is a registered service mark of Assist America, Inc