Using your Medicare hearing benefits

Priority Health Hearing, administered by EPIC Hearing Healthcare, has one of the largest hearing care provider networks in the country and offers substantial savings on top tier manufacturer brand hearing aid devices.

To get the most from this benefit, call a Priority Health hearing counselor at 844.571.4958 (TTY 711), Monday through Friday 9 a.m. - 8 p.m.

The hearing counselor will refer you to a participating (in-network) provider in your area. When using a participating provider, you are responsible for paying $25 for the hearing exam and any cost over $500 per ear for hearing aids.

If you go to a non-participating (out of network) provider:

  • You won't be able to take advantage of the discounts we have negotiated through EPIC Hearing Healthcare.
  • You will pay for the full cost.
  • We'll reimburse you up to the maximum plan benefit when you send us an out-of-network claim form with itemized receipts showing what you paid.
  • Mail the completed claim form and receipts to:

    Priority Health
    Attn: Claims
    1231 East Beltline NE
    Grand Rapids, MI 49525


Show your Priority Health Medicare member ID card to health care providers when using your enhanced hearing benefits.