Information for providers outside of Michigan seeing a Priority Health member
The Cigna PPO network is our preferred network for out-of-state coverage for participating commercial plan members. These members have access to Cigna's quality health care network that features nearly one million health care providers nationwide when the travel outside the state of Michigan.
Members with Cigna PPO network coverage will have the Cigna logo on their member ID card. For eligibility and benefits information or treating a Priority Health member with an HMO plan for a non-emergent service, providers should call the Priority Health out-of-state helpline at 833.300.3628.
Looking for Cigna PPO participating providers?
Providers outside of Michigan should visit our authorizations page or call the Priority Health out-of-state helpline at 833.300.3628 to determine authorization requirements.
Electronic claims submission:
Use Priority Health payer ID 38217
Submit paper medical claims:
Priority Health Claims
P.O. Box 232
Grand Rapids, MI 49501
Surprise billing legislation
On Oct. 22, 2020, Governor Witmer signed two bills into law that prohibit providers from sending surprise bills to patients.