Member changes to their PCP

Page last updated on: 6/16/25

When a member seeks care from you but isn't assigned to you as their PCP yet, encourage the member to submit a PCP change request. You may submit a PCP change form on the member's behalf once the member completes the form. This is especially common and important for Medicaid and Healthy Michigan Plan members.

MethodProcessEffective date of changes
OnlineThe member logs in to their Priority Health online account and uses the "Find A Doctor" toolThe day the request is made
Print/fax
  1. The member completes the Primary Care Provider Change Form
  2. You (or the member) fax the completed form to us
The day the form is signed
PhoneThe member calls Customer Service at the number on the back of their member ID cardThe day the request is made