Responsibilities and standards news

Complete our DSNP Model of Care Training
June 30, 2025

Providers play an integral role in the care teams that support our dual-eligible special needs (D-SNP) members. That's why the Centers for Medicare and Medicaid Services (CMS) requires us to make sure providers who are contracted with us to see PriorityMedicare patients are trained on our Model of Care.  

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Reminder to complete our CMS-required D-SNP Model of Care training
June 30, 2025

All providers who are part of the Priority Health Medicare Advantage network need to complete training. This includes specialists, ancillary providers, or anyone part of an ICT (interdisciplinary care team) for a D-SNP member. This is a CMS requirement.

Unique NPI required for rehab groups to credential BH providers
June 30, 2025

We’re reminding all rehabilitation groups credentialed with us that, if they’d like to also provide behavioral health (BH) services, they’ll need to obtain a unique NPI specific to their BH services.

Mandatory pSA renewal reminder | Provider | Priority Health
June 30, 2025

Our annual prism Security Administrator (pSA) renewal period is underway. By August 1, pSAs need to review and either approve or deny all user affiliations for your group or facility so that they don’t lose access to essential data.

Reminder you must refer members to in-network providers including labs
June 30, 2025

Participating providers have a contractual obligation to use in-network providers when referring our members for services, regardless of your own contracts for referrals with non-participating labs.

PriorityMedicare D-SNP Model of Care training
June 30, 2025

PriorityMedicare D-SNP Model of Care training for providers

pSA mandate, phase 1
June 27, 2025

Starting September 23, prism users will only be able to affiliate to groups or facilities that have a pSA. If the group doesn’t have a pSA, users will not be able to access the group’s data until the group assigns a pSA. This means users won’t be able to use prism to submit authorizations, see claims or appeals, etc.

2024 Child CAHPS and CSHCS CAHPS results available
June 27, 2025

The 2024 Child CAHPS and CSHCS CAHPS survey results are now available for providers.

Reminder: You must complete our MOC training by Dec. 31
June 27, 2025

Providers play an integral role in the care teams that support our dual-eligible special needs (D-SNP) members. That's why the Centers for Medicare and Medicaid Services (CMS) requires us to make sure providers who are contracted with us to see PriorityMedicare patients are trained on our Model of Care (MOC) every year.   

Annual pSA renewal process
June 27, 2025

Our annual prism Security Administrator (pSA) renewal period is underway. pSAs will have until Aug. 1 to review and either approve or deny all user affiliations for your group or facility.

May 2025 medical policy updates
June 27, 2025

Our Medical Affairs Committee (MAC), comprised of Priority Health network physicians, met in May and approved a series of medical policy updates.

Monthly record retrieval for the 2025 DBM program
June 27, 2025

Our Risk Adjustment team will start monthly email outreach to our Disease Burden Management (DBM) Program providers to collect medical records for targeted DBM members who’ve completed a visit with a provider.