Responsibilities and standards news

Annova: New vendor supporting medical record retrieval

New vendor supporting medical record retrieval for risk adjustment.

August 6, 2025

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07/15/2025: prism login reminder

Make sure you’re logging into prism frequently. After 120 days without a login, your account will be considered inactive, and you’ll temporarily lose access.

July 15, 2025

Medicaid audit underway

The state is sending providers requests for Priority Health Medicaid patients' medical records.

July 9, 2025

Technical denials no longer apply to in-network providers' claims

We’re no longer applying technical denials to in-network provider claims.

July 7, 2025

IMRT to be added to post-pay audit program effective Aug. 23

Effective Aug. 23, 2025, intensity modulated radiation therapy (IMRT) will be added to the scope of our Post Payment Complex/Clinical Audit (PPCCA) program, supported by our vendor, Performant Recovery, Inc. (Performant).

July 7, 2025

You must complete our DSNP MOC training

Providers play an integral role in the care teams that support our dual-eligible special needs (D-SNP) members. That's why the Centers for Medicare and Medicaid Services (CMS) requires us to make sure providers who are contracted with us to see PriorityMedicare patients are trained on our Model of Care.  

June 30, 2025

Reminder to complete our D-SNP Model of Care training

Providers play an integral role in the care teams that support our dual-eligible special needs (D-SNP) members. That's why the Centers for Medicare and Medicaid Services (CMS) requires us to make sure providers who are contracted with us to see PriorityMedicare patients are trained on our Model of Care.

June 30, 2025

November 2024 medical policy updates

Our Medical Advisory Committee (MAC), comprised of Priority Health network physicians, met in November and approved a series of medical policy updates.

June 30, 2025

August 2024 medical policy updates

Our Medical Advisory Committee (MAC), comprised of Priority Health network physicians, met in August and approved the following medical policy updates.

June 30, 2025

Complete our DSNP Model of Care Training

Providers play an integral role in the care teams that support our dual-eligible special needs (D-SNP) members. That's why the Centers for Medicare and Medicaid Services (CMS) requires us to make sure providers who are contracted with us to see PriorityMedicare patients are trained on our Model of Care.  

June 30, 2025

Reminder to complete our CMS-required D-SNP Model of Care training

All providers who are part of the Priority Health Medicare Advantage network need to complete training. This includes specialists, ancillary providers, or anyone part of an ICT (interdisciplinary care team) for a D-SNP member. This is a CMS requirement.

June 30, 2025

Unique NPI required for rehab groups to credential BH providers

We’re reminding all rehabilitation groups credentialed with us that, if they’d like to also provide behavioral health (BH) services, they’ll need to obtain a unique NPI specific to their BH services.

June 30, 2025