We’re partnering with Porter Cares Inc. (Porter) to provide free in-home and telehealth assessments for select commercial ACA, Medicare and Medicaid members who are at a higher risk for health complications or those who score higher on the Social Determinants of Health SDoH index and need additional support. Through Porter’s services, we aim to help close care gaps and improve health outcomes for hard-to-reach patients with chronic conditions and/or barriers to care.
Porter’s outreach
Beginning mid-summer, Porter will contact select commercial ACA, Medicare and Medicaid members via letters and phone calls to ask about their interest in a free, in-home or telehealth assessment.
What’s the goal?
Porter’s free health assessments are designed to reach our members with barriers to care like transportation or schedule conflicts, identify areas of concern and encourage them to follow up with their providers to get the care they need.
Will PCPs be informed of assessment findings?
Yes. Following an assessment, Porter will contact the member’s attributed PCP to inform them of the health assessment and update them on any care concerns. During an assessment, Porter also encourages members to follow up with their PCP for needed care.
In-home health assessments don’t replace the care you provide for our members. These services are used to identify areas of concern for members with open gaps, direct members to schedule an appointment with their providers and inform attributed providers of assessment outcomes.
Is Signify Health still providing in-home health assessments for Priority Health members?
Yes. We’ve selected Porter as an additional vendor and will continue working with both Signify Health and Porter for in-home health assessments for our members. Targeted members will only receive one in-home health assessment per calendar year and will not have overlap between Signify Health and Porter.