Training opportunities news

6/29/2026: Register now for our new Provider Portal all-user account registration training beginning July 27

Registration for our new Provider Portal opens up for all users on August 3. Join us ahead of that date on Monday, July 27 at noon for a training webinar on requesting an account, completing identity verification and receiving your login credentials. For Site Administrators who have already created a site on the new portal, there will be a short section at the end about approving account requests and requesting accounts on behalf of other users.

June 29, 2026

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6/22/2026: Check out our new provider education videos on Risk Adjustment and Medicare quality

We have a couple new provider education video modules available for our providers this month, including one on documenting and coding for Risk Adjustment and one on improving quality performance in Part D Medicare Star measures.

June 22, 2026

Registration is open for our Optum payments webinar series

Registration is now open for our provider training webinar series, walking you through the payment process changes with Optum Financial and ECHO Health Inc. that will go into effect on Sept. 1, 2026.

June 16, 2026

5/26/26: Site creation training for new Provider Portal begins June 8

Before our new Provider Portal goes live on September 1, we need each practice, hospital and provider group to create a site. This key action will need to be completed by Site Administrators, currently known as prism Security Administrators (pSAs). If that’s you, join us on Monday, June 8 at noon for a training webinar on requesting a new site, completing identity verification and receiving your login credentials.

May 26, 2026

5/26/26: Register now for our June 11 pharmacy updates webinar

Join us for a mid-year pharmacy updates webinar on Thursday, June 11 at noon. Topics include July 1 drug changes (both medical and pharmacy drugs), Site of Service changes and SaveOnSP program drug list changes, as well as some tips for supporting medication adherence in your patients.

May 6, 2026

4/21/2026: Register now for our May 21 billing & coding webinar

Join us for a billing & coding webinar on Thursday, May 21 at noon. Topics include important reminders about submitting claim disputes, as well as documenting and coding heart conditions, diabetes and stroke for Risk Adjustment.

April 21, 2026

4/8/2026: New provider education videos on behavioral health billing and product information

Check out our new provider education modules on behavioral health billing & coding and product information.

April 8, 2026

3/30/2026: April 30 Medicare & Medicaid quality webinar

Join us for a Medicare & Medicaid quality webinar on Thursday, April 30 at noon. Topics include coding for gap closure in key HEDIS and Star measures, 2026 Medicare member campaigns and rewards, well-child developmental screenings, lead testing, Women’s Health Month screenings, PrEP and using telehealth to reduce care barriers.

March 30, 2026

2/24/2026: March 26 behavioral health billing & coding webinar

Join us for a behavioral health billing & coding webinar on Thursday, March 26 at noon. Topics include Collaborative Care codes, autism billing, modifiers and denials related to behavioral health, coding for social workers, common denials in behavioral health, telehealth coding and coding for Risk Adjustment in behavioral health.

February 24, 2026

2/11/2026: Check out our new provider education videos on billing and coding

We have several new provider education video modules available for you this month, with topics including claim disputes, diagnosis-related denial, care management services billing, chiropractic billing, DME billing and urgent care coding.

February 11, 2026

1/28/2026: Register now for our February 26 product tips & reminders webinar

Join us for a provider webinar on product tips & reminders on Thursday, February 26 at noon. Topics include PriorityMedicare Wellness plan benefits, PriorityMedicare Dual Premier, group commercial health plan types like PriorityHRA and HMA and our core preventive care coverage, including vaccines,

January 28, 2026

1/20/2026: Check out our three new billing & coding provider education modules

We have three new provider education modules available for your education this month, with topics including remittance advice access for providers and third-party billing companies, tips on coding quality, coding for gap closure and an overview of billing policies.

January 12, 2026