Priority Health launched a new product on Jan. 1, 2025, called HMA. HMA is a third-party administrator (TPA) product, but HMA plan members have access to Priority Health's PPO network.* Make sure you accept this health plan, as you would with any Priority Health plan.
Be on the lookout for this member ID card:
Follow the instructions on the back of the card to submit claims, request prior authorizations, call customer support and more.
*Excluding Bronson Healthcare providers
What resources are available for providers to work with HMA members?
Information and provider resources are all included or linked on our HMA provider landing page. This page includes:
- Sample member ID card images
- Guidance on working with members: eligibility, prior authorization, claims, appeals, support
- Information on the HMA provider portal
- A breakdown of HMA tools and when to use them
- Information for providers outside of Michigan
- FAQs
- Additional resources, including a short video.
Members also have provider support cards to share with their providers, which includes the reminder that HMA members have access to the Priority Health network and a link to the provider landing page.
Will HMA ever reach out to you?
Yes, HMA may reach out directly if members report not being able to access in-network providers. After you see an HMA member, HMA may also reach out for patient care needs, asking for medical records, etc.
Questions?
Call HMA’s support line at 833.865.0141.