New payment and RA processes coming Aug. 1, 2026

We’re committed to offering you more control over how your claims and offline payments are made. To achieve this goal, we’ve partnered with Optum Financial (Optum) and ECHO Health, Inc. (ECHO) to provide payment and payment reconciliation services to you, our provider network. 

Starting on Aug. 1, 2026, you’ll begin receiving your Priority Health payments and remittance details from ECHO. You’ll have new payment options to choose from and may need to sign up for your preferred method.

Mark your calendars for early June, when registration is scheduled to open. At that time, you’ll be able to sign up for your preferred payment method, if needed, to make sure your payments continue to be delivered on time and how you want them.

In the coming weeks, we’ll share everything you need to know to support you through this transition, including: 

  • Your payment options
  • How to register for your preferred payment type starting in early June
  • Where to access your claim payment details, remittance advices (RAs) and 1099s online starting Aug. 1
  • Provider trainings, FAQs and more