Check the status of your auth requests
The Auth Inquiry tool lets you look up the status of your auth requests, see authorization details and print a list of pending requests. The auths you request will be listed here, but you'll find more details if you use Auth Request to go to GuidingCare or eviCore to check an authorization status.
If you don't have a Priority Health account
If you need to request authorizations from us frequently, we recommend you request an online account. Then you'll be able to use our Auth Inquiry tool to status all your authorizations.
For immediate assistance, call the Provider Helpline at 800.942.4765, option 4
Business hours are Mon.-Thurs., 7:30-5, and Fri. 9-5.