Billing & payment news

RAs for May CM checks are being delivered late
June 25, 2025

Remittance advices (RAs) for our May 2025 care management (CM) payment checks are being delivered late. Checks have already been delivered.

Read article
CS modifier no longer valid
June 25, 2025

Effective July 28, 2025, claims submitted with the CS modifier will be denied. You’ll see denial code “E1J – Modifier used inappropriately” in prism.

DPP program billing reminder
June 25, 2025

Follow MDHHS billing guidelines for our Diabetes Prevention Program for Medicaid members.

May 2025 billing policy updates
June 25, 2025

We recently published or updated a series of billing policies, now available in our Provider Manual.

New and updated billing policies
June 25, 2025

Several billing policies were recently published to or updated in our Provider Manual.

Update to corrected claims goes into effect June 2
June 25, 2025

Effective June 2, 2025, all submitted claims requiring a correction – both facility and professional, regardless of any allowed / paid amount on the original claim – will require submission of a corrected claim with frequency code 7.

New and updated billing policies now available
June 25, 2025

We recently published several new and updated billing policies.

Claim dispute decisions are delivered in prism
June 25, 2025

We’re sharing a reminder that claim dispute (appeal) decisions are sent through our provider portal, prism.

We're reprocessing select doula telemedicine claims due to an error in the fee schedule
June 25, 2025

Due to a reimbursement rate error in the Michigan Department of Health and Human Services’ (MDHHS) fee schedule, we’re reprocessing doula telemedicine claims submitted under the HCPCS code S9945 between Oct. 1, 2024 and Feb. 28, 2025.

Resolving Medicaid claims rejecting incorrectly for date of death
June 25, 2025

We’re resolving an issue with some Medicaid claims rejecting incorrectly for missing or invalid date of death. We'll reprocess impacted claims; there's nothing you need to do.

New and updated billing policies are now available
June 25, 2025

The following billing policies were recently published to or updated in our Provider Manual.

RAs for January CM checks are being delivered late
June 25, 2025

Remittance advices (RAs) for our January 2025 care management (CM) payment checks are being delivered late. Checks have already been delivered.