Billing & payment news

We'll no longer be paying for certain HCPCS codes per CMS guidelines
October 8, 2025

Several Home Health HCPCS G-codes were created by CMS to collect data on telehealth for Home Health, which some providers had previously billed for. We’ll no longer be paying these claims separate from the home health visit for any product, effective December 16, 2025:

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10/13/2025: October 2025 billing policy updates
October 7, 2025

We publish billing policies to offer transparency and help you bill claims more accurately to reduce delays in processing claims, as well as avoid rebilling and additional requests for information.

9/25/2025 Provider news: Reprocessing incorrectly rejected Medicaid claims
September 25, 2025

We recently experienced an issue with some Medicaid claims containing drug-related lines being front-end rejected for “Missing/Invalid NDC” when they shouldn’t.

09/15/2025: September 2025 billing policy updates
September 12, 2025

We publish billing policies to offer transparency and help you bill claims more accurately to reduce delays in processing claims, as well as avoid rebilling and additional requests for information.

9/4/2025: Reprocessing claims incorrectly rejected for Medicaid edit 1462
September 4, 2025

We recently experienced a brief issue with some Medicaid claims being front-end rejected for “Missing/Invalid NDC” when they shouldn’t.

August 2025 billing policy updates
August 8, 2025

The following billing policies were recently published to or updated in our Provider Manual’s Billing Policies page.

Fee schedule change for non-physician Medicaid behavioral health services
July 10, 2025

Effective Oct. 1, 2025, our standard Medicaid reimbursement for all non-physician behavioral health providers (i.e., LP, LMSW, LPC, LLP, LMFT) will align with industry standards and be based on MDHHS’ Non-Physician Behavioral Health Fee Schedule, rather than the Practitioner/Medical Clinic Fee Schedule currently used.

Billing policy reminders
July 7, 2025

We’re reminding our provider network about several billing policies and requirements as we’ll soon implement clinical edits in alignment with the outlined information.

July 2025 billing policy updates
July 2, 2025

The following billing policies were recently published to or updated in our Provider Manual’s Billing Policies page.

Medicare therapy cap changes effective Jan 1 2025
June 29, 2025

Starting Jan. 1, 2025, we're changing our Medicare therapy caps for physical, occupational and speech therapies (PT/OT/ST) to align with recent CMS guideline updates.

New and updated billing policies
June 29, 2025

We’ve posted several new and updated billing policies, which align to industry standards, to the Provider Manual.

2025 commercial fee schedules are available online
June 29, 2025

2025 commercial fee schedules are available online