Billing & payment news

Reprocessing 2024 & 2025 anesthesia claims

Since Jan. 1, 2024, anesthesia claims have been incorrectly overpaid. We’ll follow our corrections to payments policy to recoup the overpayments.

June 26, 2025

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Seeing in prism why a claim denied is easier than ever

We recently improved the Claims section in prism, pulling all claim denial details and rationale into one place. No additional buttons to click or external resources to access.

June 25, 2025

June 2025 billing policy updates

We recently published or updated several billing policies, now available in our Provider Manual.

June 25, 2025

Reprocessing physical therapy claims

We’re reprocessing physical therapy claims from the past few weeks due to a payment error.

June 25, 2025

Reprocessing CRNA claims

We're reprocessing 2025 CRNA claims due to a payment error.

June 25, 2025

RAs for May CM checks are being delivered late

Remittance advices (RAs) for our May 2025 care management (CM) payment checks are being delivered late. Checks have already been delivered.

June 25, 2025

CS modifier no longer valid

Effective July 28, 2025, claims submitted with the CS modifier will be denied. You’ll see denial code “E1J – Modifier used inappropriately” in prism.

June 25, 2025

DPP program billing reminder

Follow MDHHS billing guidelines for our Diabetes Prevention Program for Medicaid members.

June 25, 2025

May 2025 billing policy updates

We recently published or updated a series of billing policies, now available in our Provider Manual.

June 25, 2025

New and updated billing policies

Several billing policies were recently published to or updated in our Provider Manual.

June 25, 2025

Update to corrected claims goes into effect June 2

Effective June 2, 2025, all submitted claims requiring a correction – both facility and professional, regardless of any allowed / paid amount on the original claim – will require submission of a corrected claim with frequency code 7.

June 25, 2025

New and updated billing policies now available

We recently published several new and updated billing policies.

June 25, 2025