We understand that facing a diagnosis and treatment for cancer can be an overwhelming experience. We’re here to support and guide you with helpful resources and services. Below are ways we can help support you when and where you need it:
- Assistance with benefits
- Care management and mental health services
- Second opinion options
- Clinical trial information
- Additional resources
Our Care Management team is here to help you navigate the complexities of health care; a variety of services are available at no cost to you, easy to access and always confidential. Call our Care Management team at 800.998.1037.
Emotional health support
Cancer can create stress that you and your family may not have faced before. Help is available. We can connect you with counselors that can help you process through challenging feelings or family dynamics. Call our emotional support team at 800.673.8043.
We know there are many resources out there that don’t have accurate information on cancer or cancer treatments. We offer resources that have information specific to your diagnosis and treatment. Talk to your care manager and visit our health library for more information. You can also visit The Michigan Cancer Consortium website to learn more about symptom management, clinical trials, healthy lifestyle tips and access to cancer survivor toolkits. Click on the Resources then For Your Patients tabs, to learn more.
Getting a second opinion can help you feel more confident about your diagnosis and treatment plan. Finding a doctor to offer a second opinion about your treatment can be a challenge. Contact your care manager for options that are right for you.
Clinical trials explore the use of new drugs, procedures or improvements to existing treatments. Participating in clinical trials can help others with cancer and contribute to treatment research. Check with your oncologist for clinical trials that align with your treatment plan. As a member, clinical trials may be available to you at no cost depending on your health plan. Call the number on the back of your member ID card for more information on your plan benefits.
Call the number on the back of your member ID card
log in to your member account and send us a message.