Small Group Leadership
Taya Schick
Director, Client Experience
Gwyn Farrington
Manager, New Business
Stacey Mccluer
Manager, Client Experience
New Business Sales Executives
Jessica Holcomb – West and Southwest regions
Abbie Sleva – East and North regions
Robert Walters – OLFO plans statewide
Small business sales department
ACA Support
New Groups: PH-SalesSBD@priorityhealth.com
Renewal Groups: PH-renewals@priorityhealth.com
Optimized Level Funding (OLFO) Support
New Groups: PH-OLFOsmallgroupquotes@priorityhealth.com
Renewal Groups: PH-OLFOsmallgrouprenewals@priorityhealth.com
Agent commissions
Help with:
- Agent agreements and account creation
- Commission and licensing information
Email: commissions-licensing@priorityhealth.com
Customer Service contacts
Fully funded plans
Help with:
- Member assistance
- Benefit questions
- Contacting members/providers
- Balance billing
Call: 888.389.6645
- ext. 63778 (HMO/POS)
- ext. 63770 (PPO)
- ext. 63775 (HMO/HRA)
Email: CustomerService@priorityhealth.com
Billing & enrollment
Help with:
- Billing and enrollment inquiries
- Online Enrollment tool
- Enrollment forms
- Online account support: finding usernames or resetting passwords
Call: 800.471.2504
Email: ph-b&ecustomerservice@priorityhealth.com
Pharmacy
Call: 800.466.6642
Member Portal
Call: 833.207.3210
Email: techsupport@priorityhealth.com