Large group contact information

Page last updated on: 2/26/26

New business quoting

Please send all large group quote requests (51+ FTE) to: PH-LargeGroupSales@priorityhealth.com

Agent commissions

Help with:

  • Agent agreements and account creation
  • Commission and licensing information 

Email: commissions-licensing@priorityhealth.com 

Customer Service contacts

Fully funded plans

Help with:

  • Member assistance
  • Benefit questions
  • Contacting members/providers
  • Balance billing

Call: 888.389.6645

  • ext. 63778 (HMO/POS)
  • ext. 63770 (PPO)
  • ext. 63775 (HMO/HRA)

Email: CustomerService@priorityhealth.com

Self-funded plans

Help with:

  • Member assistance
  • Benefit questions
  • Contacting members/providers
  • Balance billing

Call: 800.956.1954 ext. 63761

Email: CustomerServiceASO@priorityhealth.com

Billing & enrollment

Help with:

  • Billing and enrollment inquiries 
  • Online Enrollment tool
  • Enrollment forms
  • Online account support: finding usernames or resetting passwords

Call:  800.471.2504

Email: ph-b&ecustomerservice@priorityhealth.com

Pharmacy 

Call800.466.6642

Member Portal 

Call: 833.207.3210

Email: techsupport@priorityhealth.com