Contact sales and employer services

Customer service

888.389.6645 (fully-funded)

800.956.1954 (self-funded)

Help with:

• Coverage
• Eligibility
• Claims

Hours
M-Th. 7:30 a.m.-7 p.m.
Fri. 9 a.m.-5 p.m.
Sat. 8:30 a.m-noon 

Billing & Enrollment Customer Service

800.471.2504

Help with:

• Online Enrollment tool.
• Enrollment forms
• Online account support: finding usernames or resetting passwords

Sales representatives

Help with:

• Plans and services
• Getting a quote
• Renewals

Large group quoting

• Email: PH-LargeGroupSales@priorityhealth.com for new business quote requests

Small business sales department

• 800.471.2504
• Fax 616.957.2529
• Email: PH-Salessbd@priorityhealth.com for new group submission
• Email: PH-Renewals@priorityhealth.com for renewal submission

Group Medicare

• Small groups (2-50 eligible)
  • 800.471.2504
  • PH-Salessbd@priorityhealth.com
• Large groups (51+ eligible)
  • Lori Nowak, senior Medicare group sales representative
    Phone: 616.464.8988
    Email: lori.nowak@priorityhealth.com