Plans and benefits news

Transportation assistance moving to SafeRide for Medicaid members
June 29, 2025

Starting September 8, all transportation assistance for your Priority Health Medicaid patients, including non-emergent medical transportation (NEMT), will be scheduled through SafeRide.

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Find a Doctor functionality update
June 29, 2025

A recent change in functionality on the Find a Doctor tool means that you’ll need to do something slightly different to see whether a provider is accepting new patients and what tier a provider is in for tiered networks.

Medicaid rebid provider impacts
June 29, 2025

The first Medicaid rebid since 2015 was just finalized, and the results will impact your work with Priority Health Medicaid members if you’re a provider in Northern or Southwest Michigan. The changes take effect on October 1.

Extra Help for Medicare members
June 29, 2025

The Centers for Medicare & Medicaid Services (CMS) offers assistance to Medicare members for prescription drug coverage known as the Low-Income Subsidy (LIS) or Extra Help. Many members who qualify for LIS routinely don’t apply and receive it. You can help your Medicare patients afford the care they need by raising awareness of this program.

New features now available for Teladoc Health wellness tool
June 29, 2025

We recently added new features to the Teladoc Health Mental Health wellness tool to streamline the account creation process and provide members with additional support based their intake questionnaire and goals.

Southeast Michigan networks clarification
June 29, 2025

We’ve heard about some confusion between our Southeast Michigan Partners tiered network and our new narrow network, the Southeast Michigan Network. We want to clarify that these are two different networks attached to different plans. They do not share the same providers, and they are not available to members in all the same counties.