Here are the latest updates from Priority Health Medicaid.
Don't lose your coverage
You must fill out a Medicaid renewal form each year to keep your Medicaid health coverage. If you do not complete your annual renewal, you may lose health coverage.
Make sure your contact information is up to date in your MI Bridges account so Priority Health and the Michigan Department of Health and Human Services (MDHHS) can mail your renewal form. If you have already received a form in the mail, be sure to fill it out and return it right away.
Delta Dental will keep you smiling
Taking good care of your teeth is part of staying healthy. That’s why, as of April 1, 2023, all adult Priority Health Choice, Inc. Medicaid members (age 22 and older) have dental coverage through Priority Health’s partner, Delta Dental of Michigan. Call Delta Dental customer service at 866.558.0280 with any questions about your dental benefits.NEW this summer: PriorityREACH
Introducing PriorityREACH, a free mobile app that gives you a daily list of health goals to help you feel your best each day. You can also chat with your care team–care managers, nurses, social workers and other health care workers–through the app to talk about any health questions or concerns.Eye care = health care
Did you know that an eye exam can spot early signs of health problems such as diabetes and high blood pressure? Make sure your eye doctor is in the Priority Health EyeMed network before you use your vision benefits. Call EyeMed customer service at 866.608.9378 (TTY 711) with any questions.Need a ride?
We can help! We can get you to and from the doctor and other health-related places. Call us at 888.975.8102 (TTY 711) Monday-Thursday, 8:30 a.m.-5 p.m. and Friday, 9 a.m.-5 p.m. to schedule a ride. Members living in Wayne, Oakland, and Macomb counties should call 855.922.0422.Sickle cell disease: Stop childhood stroke
To help prevent stroke, all kids ages 2 - 15 with sickle cell disease should have a yearly transcranial doppler ultrasound.
Visit the Sickle Cell Disease Association of America – Michigan Chapter for more resources, such as support groups, community resources and newborn screenings.
No-cost care
Don’t forget to schedule your yearly wellness visit. Yearly wellness visits are included in your Priority Health Medicaid plan at no cost to you. At this visit you can talk to your doctor about other no-cost preventive care screenings including cervical and breast cancer, Hepatitis-C, colon cancer and more.Happy and healthy at every age
Your child should have regular well-child doctor visits from birth through early adulthood. Good news: well-child visits are part of your Priority Health Medicaid plan, at no cost to you.
During their next well-child visit, ask the doctor if your child is up to date with shots and screenings, including lead poisoning tests. These are also covered at no cost to you.
Protect yourself from fraud, waste and abuse
There are specific rules that all Medicaid members must follow. Make sure you know and understand the rules, and how to report any concerns to Priority Health and/or MDHHS.Member privacy
We protect the privacy, confidentiality and security of your personal health information. We won’t discuss your health with anyone online or over the phone unless you tell us we can.Quality improvement
It’s our goal to give our members the highest quality services and care. Our quality improvement program measures our work against the highest standards. Because of this, we have National Committee for Quality Assurance (NCQA) accreditation, the most comprehensive and widely recognized accreditation available.Coverage decisions
Our goal is to cover care that meets high medical standards and is also cost-effective. This is called utilization management. If you have questions regarding our utilization management process and decisions, contact Customer Service and they’ll contact a health management staff member to help. Know that all utilization management decisions are based on appropriateness of care and service, and that no financial incentives exist for issuing denials.Clinical Practice Guidelines
Clinical Practice Guidelines are tools created to make sure you get up-to-date medical care. Priority Health asks doctors to use these tools for the care you receive. The guidelines can be found at the link below, or by calling Customer Service.Interpreter services
We offer interpreters to help you speak to us or your doctor in any language, free of charge. We can also translate our printed materials into other languages, free of charge. Contact Customer Service for help with translation. Priority Health complies with all applicable federal and state laws in this matter.
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