We value our vendors/suppliers as partners
Thank you for your interest in doing business with Priority Health. Our organizational mission is to improve health, instill humanity and inspire hope. We strive to achieve this mission through our values of compassion, collaboration, clarity, curiosity and courage. These values are outlined in our standards of conduct, the Code of Excellence.
As an affiliate of Corewell Health, we place the utmost importance on the observance of the principles of our Code of Excellence and expect all with whom we do business to conduct themselves accordingly. Corewell Health is committed to compliance with all laws or regulations relating to all health care programs, including but not limited to the state and federal False Claims Acts, fraud and abuse laws, the Stark regulations, or any other laws pertaining to the organization.
Compliance education
Priority Health’s Compliance education is based on guidance from the US Department of Health & Human Services Office of Inspector General (OIG).
Priority Health requires vendors, suppliers and business partners to adhere to the requirements of the following compliance related education:
- Compliance education
- Fraud, waste and abuse education
We recognize some vendors/suppliers have already made an investment in general compliance and Fraud, Waste and Abuse education for their teams, and these will be considered sufficient. However, in those cases where individuals have physical access or access to the Priority Health network, these team members will be required to take the Priority Health compliance education, Fraud, Waste and Abuse, DSNP and HIDE Models of Care, and HIPAA Privacy and Security education which is assigned annually. Other training may be required, depending on the individual’s role.
Please download and review the Priority Health Vendor/Supplier Education.
Vendors/suppliers who service the Priority Health Medicare Advantage and Prescription Drug (MAPD) program
If your work is related to our Medicare program, you may be considered a First Tier, Downstream and Related Entities (FDR) organization. Review the guide for more information.
Learn more about reporting fraud, waste and abuse.
All vendors/suppliers are expected to:
- Be aware of and comply with those procedures which affect the vendor/supplier, and which are necessary to follow the Code of Excellence, and requires all vendors/suppliers to report known or suspected violations of any law or regulation relating to false claims, fraud and abuse, stark regulations, or any other law or regulation pertain to Corewell Health.
- Understand and adhere to all applicable legal standards including those which relate to the vendor/supplier functions for or on behalf of Corewell Health.
- Disclose, prior to performing services on behalf of Corewell Health, any governmental investigation in which the vendor/supplier is, was, or may become involved.
- Agree, in writing, to adhere to all applicable federal, state, and local laws in regulations in performing services for Corewell Health.
- Disclose and promptly notify Corewell Health if the vendor/supplier, managing partners or owners with more than 5% ownership become excluded from participation in any state and/or federal healthcare programs.
- Immediately remove any of its employees or agents who are or become excluded from participation in any state and/or federal healthcare programs from working directly or indirectly with or for Corewell Health
- Take additional actions as required to address known or potential compliance issue during negotiations and throughout the vendor/supplier's relationship with Corewell Health
Policies that impact vendors/suppliers
- Priority Health Compliance Program
- Prevention and detection of fraud, waste and abuse
- Gifts, meals and entertainment policy
- Systemwide supplier policy
- Harassment free workplace
- Regulatory screenings: Excluded individuals, entities, debarment, OFAC
- Travel and expense reimbursement policy
- No endorsement policy
Purchase orders and invoicing
Issuance of purchase orders
Purchase orders can be issued via electronic data interchange (EDI), email or phone.
Purchase order number and layout
Workday purchase order numbers will follow a consistent "PO-1XXXXX" format and the company name will be present on the purchase order.
Purchase order requirement
Corewell Health requires a purchase order for all financial transactions. In those cases where the invoice is deemed an exception to the policy and considered a “non-PO invoice,” the invoice must be provided to your Corewell Health representative.
For questions relating to the Purchase Order requirement, please contact your Corewell Health representative.
Invoice submission
- Supplier submits invoices to Accounts Payable by emailing them to: CH-AP-Invoices@corewellhealth.org.
To ensure the invoices are accepted in this process, please place the Accounts Payable email address in the ‘To’ field and not the ‘CC’ field. - The Purchase Order number must appear on the invoice and cannot be handwritten.
- Invoices are included as a pdf attachment. Only one invoice per pdf attachment will be admitted and no more than ten (10) pdf attachments should be sent per email submission.
- Make sure the email is not encrypted or embedded (an email within an email).
This email account is only for invoice submissions and is not monitored.
For questions relating to payments, please contact your Corewell Health representative. If you need to submit a statement, please contact your Accounts Payable Specialist.
Invoice requirements
The purchase order must be listed and identified clearly on the invoice.
If the invoice is deemed an exception to the required purchase order policy referenced above and is considered a "non-PO invoice," the invoice must include:
- Corewell Health requisitioner name
- Corewell Health cost center
- Corewell Health spend category
This information can be obtained from your Corewell Health representative
Failure to supply information will result in non-payment of this invoice.